Epson Inks, Media & Accessories
- Epson SureColor Inks & Accessories
Epson Stylus Pro Inks & Accessories
- Epson 3800 Inks & Accessories
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- Epson 4000/7600/9600 Inks & Accessories
- Epson 4800 Inks & Accessories
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- Epson 7800/9800 Inks & Accessories
- Epson 7880/9880 Inks & Accessories
- Epson 7890/9890 Inks & Accessories
- Epson 7900/9900 Inks & Accessories
- Epson 11880 Inks & Accessories
- Epson 10000/10600 Inks and Accessories
- Epson R2880 Inks
- Paper & Media for Epson Printers
- Epson SureLab D870 Inks & Accessories
- Epson SureLab D3000 Inks & Accessories
- DNP Printer Supplies
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Kodak Picture Kiosks
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Picture Kiosk Supplies
- Print Kits & Wallets
- USBs, Picture CDs, DVDs
- More Supplies
- Photo Books & Calendars
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Service & Support
Kodak Home | Kiosks | Supplies | FAQs | Benefits | New or Refurbished
Why Logix? | Testimonials | Support | Training Videos | Warranties
Logix Support, Service and Repairs
LOGIX has many years of experience with Kodak Picture Kiosks and stocks replacement parts for Picture Kiosk Order Stations, printers, and scanners. We maintain a friendly, knowledgable, full-time service staff with many years of experience with the various models of KODAK Picture Kiosks. Many times we can diagnose and repair problems over the phone. Please be in front of your Picture Kiosk when you call and have your setup password and key available in case we ask you to open the cabinet.
New Picture Kiosks purchased from LOGIX come with Kodak's 1 year warranty. All support and service is provided by KODAK for the first year. Most support issues can be handled by phone.
We provide free phone support for refurbished KODAK Picture Kiosks purchased from LOGIX with original or extended warranties. In most cases we can diagnose and resolve problems in a single phone call. Phone support is available Monday through Friday from 8:00am to 6:00pm EST. Our tech support number is 1-800-465-6449 or 734-522-6900. Please be in front of your Picture Kiosk when you call and have your setup password and key available in case we ask you to open the cabinet.
Phone support for out of warranty Picture Kiosks or Picture Kiosks not purchased from LOGIX is available for a fee of $79 per incident, payable by credit card at the beginning of the support call. Additional calls regarding the same issue are considered one incident and there is no additional charge.
Service and Repairs
Should an out-of-warranty item require repair, the customer would obtain a Return Authorization Number (RMA#) and ship the defective item to our service center. Once we receive the item, we will provide an estimate before the repair is completed. Our turnaround time is usually 24-48 hours following approval of the estimate. The customer is responsible for all shipping charges. Items not properly packaged are the responsibility of the shipper.
Logix also offers an Equipment Exchange Program to minimize downtime. Call us at 1-800-465-6449 for the details.
NOTE: There is a non-refundable checkout charge of $95. Should you decide to have the unit repaired, the checkout charge is applied to the final cost of the repair.
Extended warranties are available for selected KODAK Picture Kiosk models.
For warranty information click here or call us at 800-465-6449.